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Contact Us
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Need Assistance?
Talk to a Customer
Representative
Contact Us:
1-866-789-4638
518-402-2537
When You Call
Option 1: Technical Support
Additional Choices:
- Customer Care Center
- Data Center Operations
- NYeNet Network Operations Center (NOC)
- Voice Services
Option 2: State and Local Government Customer Service
Option 3: New York State Directory Assistance Operator
customer.relations@cio.ny.gov
Find Your Customer Relations Manager
Our Customer Relations Managers (CRM) are here to help. Find the CRM that is the contact for your organization:
CIO/OFT Mailing AddressNew York State Chief Information Officer /
Office for Technology
State Capitol
Empire State Plaza
P.O. Box 2062
Albany, NY 12220
E-Mail Addresses
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- Broadband Stimulus Office
- Contracts Designated Agency Contact
- eGovernment
- Enterprise Program Management Office
- Freedom of Information Law (FOIL) Requests
- Human Resource Services
- Information Technology Procurement
- MWBE Compliance
- NYS Directory Services
- Plan to Procure
- Security & Risk Management
- Statewide Interoperability Program Office
- Technology Academy
- Technology Policies
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