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A core value of CIO/OFT is to be customer-focused. We want to:

• Promptly meet customer needs.
• Exceed your expectations.
• Measure our success by your satisfaction.

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Customer Relations Manager

Your Customer Relations Manager (CRM) will work with you to understand your unique business requirements and how our services can best help meet your needs. CRM’s facilitate usage of services and intergovernmental communication.

Customer Care Center

The Customer Care Center provides customers with a single point of contact to address operational problems, request services, and report incidents. The Customer Care Center is focused on providing a quick and professional response, and resolution, to ensure customer satisfaction.